Welcome to the Southeast Region 1 Assessment Platform. This platform is intended for delivery of  assessment only.

Fundamentals of Supervisory Management Assessment Only

Welcome to the Fundamentals of Supervisory Management course. This programme is designed for persons who are desirous of developing the knowledge, skills and attitudes necessary to perform the responsibilities of a first level supervisor. The skills covered in the course includes the development of team members by providing coaching on performance and quality and coordinating goal-setting activities to ensure a high standard of service delivery.

Micro Entrepreneur Job Certificate Assessment

Welcome to the Micro  Entrepreneur Job Certificate Programme. This is a Job Qualification that was drawn from the Business Administration Level 2 NVQJ certification. It is designed for persons who are desirous of developing the knowledge, skills and attitudes necessary to operate as a micro entrepreneur as well as persons who are working and already have the requisite knowledge, skills and attitudes in the area and are desirous of obtaining certification.

Customer Care Representative Job Certification Assessment (SE1)

Customer Engagement Associate (Job Certificate) (SE1)

Welcome to the Customer Engagement Associate Programme.  This is a Job Qualification that was drawn from the Customer Engagement Operations Level 1 NVQJ certification. It is designed for persons who are desirous of developing the knowledge, skills and attitudes necessary to work in a customer engagement environment as well as persons who are working and already have the requisite knowledge, skills and attitudes in the area and are desirous of obtaining certification.

Document Imaging Technician (Job Certificate) (SE1)

Welcome to the Document Imaging Technician Programme.  This is a Job Qualification that was drawn from the Digitizing Services Level 1 NVQJ certification. It is designed for persons who are desirous of developing the knowledge, skills and attitudes necessary to work in an electronic records management environment as well as persons who are working and already have the requisite knowledge, skills and attitudes in the area and are desirous of obtaining certification.

Fundamentals of Customer Engagement Assessment Southeast 1

Welcome to the Fundamentals of Customer Engagement Programme.  This is a customised certification that is designed for persons who are desirous of developing the knowledge, skills and attitudes necessary to conduct inbound and outbound customer engagement in a customer engagement environment. This includes: applying language and communication skills, communicating effectively in a customer engagement centre, working effectively with customers and others, developing keyboarding skills and operating a personal computer. The programme provides broad-based preparation for employment, enhanced employability and higher earning potential. It also provides a basis for matriculation and articulation.